Terms of service

Effective Date: 4 June 2025
Operator: i4 d.o.o., Kranjska cesta 2, 4240 Radovljica, Slovenia (VAT ID: SI20077521)
Website: www.saraisakovic.com
Email: info@saraisakovic.com

1. Acceptance of Terms
By accessing or using www.saraisakovic.com (hereafter: “Website”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Website or purchase any products or services.

2. Products and Services
We offer both physical and digital products, including online programs, downloadable content, and physical tools. Product descriptions, prices, and availability are subject to change without notice.

3. Ordering and Payment
All orders must be paid in full at the time of purchase. Prices are listed in EUR and include VAT unless otherwise stated. Accepted payment methods are shown at checkout.

4. Shipping and Delivery
For physical products, we ship worldwide using Pošta Slovenije, GLS, or FedEx. Delivery times and terms are outlined in our Shipping Policy.
For digital products, access is delivered electronically immediately after purchase unless stated otherwise.

5. Right of Withdrawal and Refunds
Refund eligibility for both physical and digital products is outlined in our Refund Policy.
In accordance with EU law, digital products are non-refundable once accessed, unless otherwise agreed on a case-by-case basis.

6. Use of Digital Products and Online Programs
All digital products and online programs are intended for personal, non-commercial use only. You may not reproduce, distribute, or share access to course materials without prior written consent.

7. Intellectual Property
All content on this Website, including text, videos, graphics, and trademarks, is the intellectual property of i4 d.o.o. or its licensors. Unauthorized use is prohibited.

8. Limitation of Liability
We make every effort to provide accurate and helpful content, but we do not guarantee specific results from using our programs or materials. The Website and its content are provided "as is" without warranties of any kind.
To the fullest extent permitted by law, i4 d.o.o. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.

9. User Conduct
You agree not to use the Website in any unlawful or harmful manner, including attempts to hack, disrupt, or misuse content or systems.

10. Privacy
Please refer to our Privacy Policy for details on how we process and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR).

11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Slovenia. Any disputes shall be resolved in the competent court in Slovenia.

12. Modifications
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the revised effective date. Continued use of the Website after changes constitutes acceptance.